Does HR Need Two Leading Roles: CHRO and CPO?

What a month it has been! Not only with all the big news in AI, tech, and global events but also for the HR industry. In this newsletter, we dive into hot topics like CHRO vs. CPO – does HR need two leadership roles? We explore the latest trends in HR Tech, highlight new innovations, and share insights from the HR Digitalization Podcast. Plus, I invite you to exciting events, both in Sweden and internationally! Keep reading and stay updated! πŸš€

What a month we’ve had – and I’m not talking about the winter holidays ⛷️ but all the news that’s surely draining our energy: Generative AI and new versions, school shootings, Ukraine, Deepseek, Gaza, Trump, superhumans, Musk. My head feels a bit like 🀯🀯.

That’s why it might be nice to catch up on some industry news about HR, innovation, and tech – and my thoughts on the CHRO vs. CPO question.

Before you start reading, feel free to take our survey on salaries in HR Tech. Deadline: March 9.

The 2025 salary survey for HR-tech roles in Sweden is now live!

Contribute to transparency and knowledge about salary levels for HR Tech professionals by participating in HR Digi’s anonymous salary survey. It is now possible to respond even if you are a consultant or provider, but the focus is primarily on those working within a company or organization as an HR Tech manager, employee, or leader.

You can find the survey here!

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This Month’s Content:

  • Monthly Column – Does HR Need Two Leading Roles: CHRO and CPO?
  • HR Digitalization Podcast πŸŽ™οΈ
  • Noteworthy in the HR Tech Industry πŸ’‘
  • Anna’s Articles πŸ“° & Activities πŸ‘Œ
  • Events and Professional Development πŸ“…

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Monthly Column – Does HR Need Two Leading Roles: CHRO and CPO?

The HR role has changed dramatically in recent years. Digitalization, AI, new ways of working, and shifting expectations from both management and employees mean that HR today has an enormous amount to prioritize and implement.

How can we manage everything, and what should we prioritize? Should we continue with the structures, working methods, and responsibilities we have today, or should we rethink everything?

Is it time to separate two roles within HR: Chief Human Resources Officer (CHRO) and Chief People Officer (CPO)? The CHRO is responsible for the more traditional HR tasks – labor law, leadership, compliance, negotiations, and structural capital. The CPO, on the other hand, drives change, innovation, and focuses on the employee experience. Just as IT has both a CIO and a Chief Digital Officer (CDO), perhaps HR needs a structure where both stability and transformation have their space.

We already see today how HR professionals balance everything from work environment and salary reviews to AI-driven career development and behavioral change. Josh Bersin has identified 94 skill areas within HR in his Global HR Capability Model, clearly showing the profession’s vast scope.

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Expecting a single function or leader to cover the entire spectrum is not realistic.

We often talk about HR needing more digital competence, but the truth is that we need more than that – we need a clear division of roles. The CHRO must continue to ensure that the organization operates according to laws and regulations, while the CPO drives strategic change and focuses on employee experience. And employee experience is an area where we need to improve significantly. According to one of Fosway Group’s latest studies, more than half of HR leaders believe their organization offers a mediocre or poor employee experience.

If we do not take this seriously, we risk HR becoming an administrative function rather than a driving force for engagement and growth.

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HR cannot do everything, but we can do it right. By clearly dividing responsibilities in larger organizations between CHRO and CPO, we can create an HR function that both maintains stability and drives innovation. What do you think? Is my reasoning correct? And which role would suit you?

HR Digitalization Podcast πŸŽ™οΈ

The year has started strong with three well-received podcast episodes covering different themes:

  • Pay Transparency Directive: New Requirements for Managers and HR in 2026 – Daniel Edenholm
  • Work Happens Everywhere – with AI as Your Assistant – Henrik Jarleskog on the Future Workplace
  • From Insight to Change: HR and IT Collaboration – with Sveriges Radio on how you can improve and innovate using the solutions you already have. Listen to the episode here!

Noteworthy in the HR Tech Industry πŸ’‘

As usual, here are links to various articles and news in the industry:

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  • Spotify Launches Its Proprietary People Analytics Platform β€œDisco” in the HR Tech Market
    Last year, when Katarina visited the HR Digitalization Podcast, she discussed all of Spotify’s proprietary HR solutions, particularly those in analytics and data. It’s a fascinating modern perspective on how employees and managers can access their data. I never thought Spotify would take this step! Watching with great interest. If you understand Swedish, you can listen to the episode here!

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  • Payap Secures New Funding for Growth
    It is always exciting to follow companies from idea to growth. Not all succeed, but today I want to highlight Payap, which is challenging the current payroll systems in the market. Want to read more, link here!

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  • Simployer Introduces Simployer One
    In February, Simployer introduced Simployer One, a unified platform combining several of Simployer’s HR tools: HRM (formerly AlexisHR), employee surveys (formerly &frankly), pay equity, expert support, and handbooks. This initiative aims to create a more cohesive and user-friendly experience for HR departments and organizations.

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  • New Report on AI in HR (USA)
    We are not aloneβ€”HR’s caution and skepticism toward AI are evident in this report featuring responses from CHROs in the USA.
    • 40% of HR leaders still avoid generative AI despite its growing significance.
    • 35% see adapting to AI and automation as their biggest challenge.
    • 36.5% point to AI skills shortages as a critical issue.

You can find the report here!

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New Report on Remote Work from TCO
TCO’s latest report highlights significant opportunities to save time (and benefit the environment) by taking advantage of remote work options. Employees can save up to five weeks of commuting time per year. Watch the segment on TV4 and find the report in the post here!

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β€œSoon Everyone Will Have to Speak English at Work”
It’s interesting that we simultaneously face both a severe skills shortage and unemployment. Chefstidningen covered this in February. Business developer Hanna Dermes Gibson states that the skills situation is critical. β€œThe expertise we need does not exist in Sweden, and soon Swedish employers will have to hire international candidates,” says Nima Astanehdost, CEO of Randstad.

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Fabella – A New Swedish Solution in EdTech
Finally, I want to highlight an exciting new Swedish tech company, Wanderword, where I recently met Johan StrΓΆmberg. Fabella is a user-friendly platform that allows users to create applications and games without programming knowledge. It features no-code development, advanced voice technology, and AI integration. With Fabella, you can create engaging and interactive audio guides, training modules, e-learning, games, and more across most platforms without needing an app.

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Anna Carlsson's Articles πŸ“° & Activities πŸ‘Œ

In recent weeks, I have had the opportunity to share my thoughts in both HR Svepet and HR People. Moving forward, I will continue to share inspiration and opinions at various events.

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Articles πŸ“°:

HR People: Have we become too comfortable, relying on old merits, or are there other factors at play? In my latest article for HR People, the magazine of the HR Association, I dive deeper into these questions and also reflect on how we can improve our digital maturity in HR. Link to the article is here!

HR Nytt: I was also interviewed by HRnytt regarding my support for HR Tech Europe. In this interview, I discuss topics such as AI and HR, my passion for HR, tech, and innovation, and the role HR should take in the future. Link to the article is here!

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Events:

🌟 Want a one-hour crash course with me on the topic of the Future of HR and Digitalization? 🌟

πŸ“… Webinar, March 13, 2024, at 09:00: HR 2030: Digitalization in Focus – From Idea to Success at Eduhouse AB. Find the webinar here!

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πŸ₯— Wednesday Lunch with Me in Stockholm on March 19 – Sign up on my LinkedIn page.

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🌍 HR Tech Europe in Amsterdam, March 4-5 – More info on their site.

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🎀 "The Employee Behind the Data" – April 3, Stockholm & Online: It's time for House for People's event at Skandia Theatre, Stockholm + digital access. I have the honor of being the moderator and guiding you through a morning full of inspiring speakers and HR insights! Excited to share the stage with Johannes Sundlo again πŸ‘πŸ» Find the event link here!

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Events in Sweden & Beyond πŸ“…

What’s on your agenda? Are you exhibiting, participating, or simply looking to develop yourself? You can find everything you need in the list below.

🎀 I attended "Personal & Chef" in February. Here’s a link to my reflections!

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Events & Training in Sweden πŸ‡ΈπŸ‡ͺ

πŸ“… March 13, 2025 – Webinar – HR 2030: Digitalization in Focus – From Idea to Success Find out more here!

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πŸ“… March 25 - April 8, 2025 – Digital – HR Loves πŸ’œ Tech & AI Find out more here!

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πŸ“… April 3, 2025 – Stockholm + Digital – The Employee Behind the Data Find out more here!

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πŸ“… September 10, 2025 – MalmΓΆ – Nordic Edtech Summit πŸ‡¬πŸ‡§ πŸ‡ΈπŸ‡ͺ Find out more here!

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πŸ“… September 17-18, 2025 – Stockholm – Learning Conference πŸ‡ΈπŸ‡ͺ πŸ‡¬πŸ‡§ Find out more here!

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πŸ“… October 14-15, 2025 – Stockholm – The Future of HR: AI, Data, and the Opportunities of Digitalization Find out more here!

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πŸ“… October 2025 – Stockholm – HR Days

πŸ“… November – Stockholm – HR System Day

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International Events

πŸ“… March 4-5 – Amsterdam – HR Tech Europe Now it's finally happening! See you there? https://www.hrtechnologyeurope.com/

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πŸ’¬ My agenda at HR Tech Europe:

  • March 4, 12:30-13:30: Ask the Experts: Anna Carlsson, HR Digi | Topic: Prioritizing HR Actions to Navigate the Megatrends
  • March 5, 12:30-13:15: The HR 2030 Journey: Trailblazing, Evolving, and Doing What Works with Fiskars’ Anna MindelΓΆf & Spotify’s Alexander Westerdahl

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πŸ“… April 23-24 – London – HR Tech & Learning Technologies UK
Apparently a must-attend event according to an industry colleague. Two events in one – two different links:
https://www.hrtechnologies.co.uk/ & https://www.learningtechnologies.co.uk/

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πŸ“… September 16-18 – Las Vegas – HR Tech Global
THE event of the year – always! https://www.hrtechnologyconference.com/

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πŸ“… October 21-22 – Paris – Unleash World
https://www.unleash.ai/unleashworld/passes-unleash-world-2025/

About the Newsletter

The goal of this newsletter is to cover news in the HR Tech market and the field of digitalization and innovation for leadership and HR. Additionally, I provide updates on new episodes of the HR Digitalization Podcast.

About Me

My name is Anna Carlsson, and I am a curious HR Tech analyst with over 20 years of experience at the intersection of business, people, and technology. I believe that technology is not just a side activity in HR; digitalization is fundamental to creating a more human-centered workplace. My passion is to lead the movement toward the future of HR by co-creating with clients and colleagues while educating and developing organizations and individuals.

I run HR Digi, which includes the HR Digitalization Podcast, where I also serve as the host. Through HR Digi, we offer advisory services, consulting support, training, and inspiration to help build modern digital organizations.

I am also recognized as one of the Top 100 HR Tech Influencers for 2024.

β˜• Book a virtual coffee with me to discuss how I can support your work.

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